---
type: page
title: Orders Dashboard
description: The support agent's working list of orders — search, inspect, and start refunds.
tags: [page]
app: Backoffice
route: /orders
timestamp: {{DATE}}
---
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# Orders Dashboard

## Purpose
One place to answer "what happened to this order". Lists
[orders](</Data/main/Tables/orders.md>) with their
[order-status](</Data/main/Enums/order-status.md>), the payment attempts
behind them, and the entry point into the
[Refund Flow](</Flows/Refund Flow/Refund Flow.md>).

## Features

## Navigation
| Direction | Page | Trigger |
|-----------|------|---------|
| arrives-from | Backoffice home | agent opens the orders section |
| leads-to | Order detail | agent selects an order |

## Open questions